One of the worst tours I have ever taken .I paid a way lot of money just for accomodation and transport.my trip did not even include the ticket prices for Banff gondola and Icefield .the customer service agent was so rude and hang up the ca..ll on me.he doesn’t know how to talk to a customer.i will never recommend this tour to anyone.Read full review
First of all I had no idea what time and who was picking me up and what hotel I was staying at until day off or night before- tips were mandatory and counted- I had no idea where tour was going each day until that morning- tour was carried ..out in Chinese and English and one of the guides spoke predominantly Chinese and told us if we need explanation to just ask! Vincent and James were awesome and very kind and funny- the stops for lunch should have been at places we could walk or try new things as we waited a long time for group that bought lunch - Columbia icefields trip to glaciers should be stopped! The bus was delayed so we waited for over an hour! We were at one attraction for 4.5 hours! This was a waste of time- I felt the tour was not to explore but to take picturesRead full review
By: Reynaldo Antonio | Mon May 20, 2019 at 03.35 AM
We didn't get to see some attractions we like because itenerary
changed. The hotel in Athabasca has no elevator, my handicapped partner struggled going up the stairs to 3rd floor. Lot of waiting time for the ride options to finish. Overall.. we enjoyed the sightseeing of beautiful sceneriesRead full review
The schedule was completely different than what was mailed to me... Also the quality of hotel was substandard... especially Inns of Banff was too poor.
Also they did not cover full itenerary as promised .. they didn't look us to yoho park ..and Potey lake.
Overall it was a mess and the tour seemed to be stitched from a very poor subcontractor Webster..
Note tours4fun is only a booking agent and does not conduct any tours..
Also inspire of raising concern they do not even have a courtesy to reply me back..
+918884428122Read full review
The place is amazing. 5 stars just for that. The tour itself is a different story. In a way, I kind of known what to expect. But experiencing it firsthand made me think that there is room for improvement. The tour catered to the Chinese tou..rists, which is fine. Buuuut, there is a good amount of tourists that are not Chinese who is also paying good money for this. Why not bring in a more English proficient Chinese speaker tour guide. There was a lot of miscommunication. Like pertaining to times, itinerary, etc.!
Also, being in a tour, you are pressed for time. I wish that they could've scheduled stops more efficiently because there were stops that were so picturesque and beautiful and you’re only given 15 minutes for it. And there are stops that don’t need to be 30mins.
But overall, it wasn’t that bad.Read full review
Very well organized trip!! There was a lot packed into one day which made the trip worthwhile for the cost. The weather was great and the sights were amazing!! The group was small which was also a plus.
Very good service, amazing tour well selected destination, sufficient time was given to enjoy the location, timed loo breaks, and would specially like to mention about my tour guide David excellent service, professionalism and kind gestures... only complaint on the tour for day 2 when we had to travel for banff and ahead all other guests were given to stay in lake louise only we where sent back to calagry which was a tiering travel back when the same set of guest travelled with us the next day for our tour, this part was very badly managed. we had to sit for 2 further hours in the bus back to calagry when all other guest were droped off. with the same itenery as us.Read full review