By: Dennis Thompson | Sun May 05, 2019 at 11.27 PM
Great tour. Sherry was a wonderful guide. Beautiful pictures were taken. Paid extra for 12:00pm tour, tour was sold out and had to take 11:00am tour. No refund of difference for four tickets.
Very crowded and unable to take pictures like I wanted. I did this tour 3 years ago and it was an entirely different experience. Three years ago it felt like I was in 'sacred' territory and the place was held in reverence. This time it f..elt like a 'money making' adventure. and I was in a herd. I cannot recommend this experience to anyone after this visit.Read full review
I booked a tour at 10am which was still available a few days in a row on the website of 'tours4fun'.
After two days I got an email that the tour is no longer available and they offered me other tours later that day.
I answered them that I ..want to take the 8:45am tour instead and got another email that they first need to confirm that tour and need to make sure that its not overbooked. The 10am tour was still available but they told me the website is not uptading that it's already overbooked. Very unprofessional in my opinion.
Every answer I got was from another person (several contacts) which was very unprofessional too as they answered more or less all the same and did not enter to my questions.
I was very restless because every other tours on other websites were already booked out and my stay in page was limited , I only had 1,5 days there.
After several emails from me to them they confirmed the tour and wrote me that prices will be the same - no additional costs. At the day of the tour of course I had to pay extra 16$ plus Tipp for the tour guide.
Anyway the tour guide was brilliant. I think her name was Naia . She was very professional and explained how to take photos the best way. She explained a lot about the canyon and was very friendly. We had many options to take photos even if there were plenty of people in the canyon.
She also took photos of us which ended up looking very professional.
The tour was good and worth it but the communication was unprofessional and unsatisfactory and it ***** that it's more expensive then on other websites.Read full review